Have you ever noticed how good it feels when someone really listens to you? When we’re listened to, our feelings and needs are taken into account, we’re more relaxed and open, and we feel we can achieve our objectives. The goal of this program is to help participants get these kinds of results when communicating with others.

LEARNING OBJECTIVES
In idXready™: Improving Your Listening Skills, participants will:

• Recognize the importance of developing good listening skills by reflecting on their past listening experiences
• Discover the five different listening approaches used in communication and the specific characteristics of each approach
• Discover their most natural listening approaches
• Explore their strengths and challenges as listeners
• Identify effective listening approaches and behaviors, and practice modifying their listening approaches to meet the communication needs of team members
• Create action plans to improve their ability to communicate effectively to all team members by using different listening approaches