Overcoming Communication Barriers Organizations
have always known that success depends on people communicating
effectively, contributing not only to the bottom line but to a positive
performance environment. Successful organizations also know that good
communication is not just about speaking well. It's about the quality
of the connection between the senders and the receivers of the message.
The strongest influence on the quality and outcome of all
communications is the ability to listen effectively. Only by listening
effectively can you respond appropriately. The Personal Listening Profile®
helps individuals understand how to listen more effectively in a
variety of situations. It is useful in many applications, including
customer service, presentation skills, conflict resolution, and team
building.
The Personal Listening Profile Facilitator
Report gives you a heads-up on group dynamics by showing you how group
members use each listening approach. At a glance, you'll see the
similarities and differences within your group that can lead to
miscommunication. You'll also be able to identify those individuals
whose scores fall outside of group averages and who may feel isolated
or alienated by the dominant group culture.